Technology

Processing Platform:

VisionPlus® 8.18

Overview
AFS processing provides clients with VisionPLUS® 8.18, the most up to date release of the world's leading account processing system.

Modules
VisionPLUS is designed as a flexible, full-feature account processing system. The modules available to AFS processing clients include:

 

Credit Decision Management (CDM)
As the costs of attracting and keeping good customers continue to increase, the CDM module of VisionPLUS assists clients to balance their goals of portfolio growth and bad debt control through consistent application of the most applicable credit policies.
From application design through to real-time set up of approved accounts in the integrated receivables system, the CDM module provides the functions and options that clients need to efficiently process applications while controlling credit risk effectively. CDM allows clients to translate internal credit policies into on-line criteria, assign scoring values and set approval thresholds. With CDM, the process of acquiring new accounts, posting transactions to accounts immediately and minimising potential fraud and credit losses, is substantially enhanced.

Credit Management System (CMS)
As competitive pressures continue to increase, the CMS module of VisionPLUS enables clients to rapidly define new financial services products and services, on-line. These products may be varied to target specific market segments and customer groups. CMS provides the tools that will enhance the success in acquiring new accounts, encouraging frequent transaction activity and retaining good customers, all while effectively managing risk and controlling operating costs. CMS assists in meeting the most significant challenges that face any credit-granting organisation today. This is achieved by providing a single view of the customer across multiple accounts and products and applying a flexible suite of products and services to meet the customers needs.

Account Services Management (ASM)
The ASM module of VisionPLUS enables clients to provide the service quality that customers demand. Instant access to customer and account information, automated functions that improve representative productivity and on-line tracking of unresolved requests are keys that enable the client to provide outstanding customer service cost-effectively. The ASM module, in conjunction with CMS gives the customer service department the tools they need to rapidly respond to customer queries or requests.

Collections Tracking Analysis (CTA)
The CTA module of VisionPLUS assists clients to minimise bad debts and maximise customer service. With collection results so dependent on the timing and approach with each customer, the collectors need the tools provided by the CTA module to meet the organisations collections objectives. Criteria-based on-line queues, access to real-time account activity, pop-up appointments and automatic tracking of payment arrangements are just some of the features that will assist in successful collection actions on delinquent accounts. In those instances where the customer relationship cannot be salvaged, CTA assists in measuring the effectiveness of external agency activities.

Financial Authorisation System (FAS)
FAS provides real-time authorisations of account activity, which has become a standard risk management function for today's credit grantors. FAS provides the customer with instant approval of debit/credit transactions. FAS provides extensive on-line definable parameters which enable the client to determine the level of risk sensitivity based on a variety of account conditions for automatic transaction approval or decline. Clients are also able to apply instant referral capabilities in situations that require extra delicacy.

Security Sub System (SSC)
The SS module is a comprehensive on-line security system that interfaces between all of the VisionPLUS modules. SS is organised to allow a single operator, designated as the Security Supervisor, to access all VisionPLUS products and associated on-line functions. The Security Supervisor oversees and controls access to all of the modules and establishes the sign-on parameters for any number of Alternate Supervisors. The Alternate Supervisors establish the parameters that define the extent of access other users will have to the VisionPLUS modules. Specifically, supervisors can determine which products a user is authorised to access, which screens within those products a user is allowed to access, which fields within those screens will be displayed, and whether the user can perform add, enquiry, or maintenance functions. The VisionPLUS security system provides a secure yet flexible tool, to ensure that the integrity of all of your customers is kept secure.

Interchange Tracking System (ITS)
The Interchange Tracking System is the dispute tracking and processing module. This module is designed to interface with the Transaction Management System (TRAMS) and the Credit Management System (CMS). Together, these systems provide the functions necessary for processing Visa, MasterCard and Eurocard-MasterCard issuer interchange transactions. ITS assists your business in keeping track of many user-defined parameters, such as time limits, which will ensure that your business remains compliant with the different card associations. User-friendly and automated charge-back processing functions provide an optimal and efficient solution to an otherwise time-consuming process. Charge-backs are worked through queues based on criteria that you define creating a customised, organised workflow.

Transaction Management System (TRAMS)
TRAMS is the VisionPLUS front-end processor which acts as a front-end collection, processing and routing mechanism for both monetary and non-monetary transactions. TRAMS' design enables users to operate in an international marketplace using one version of the system. When TRAMS is installed, the System Administrator establishes the language to be used for TRAMS screens and reports, and the currency used for financial transactions. The system further supports different currencies for source and destination files. The system allows users to receive transactions from multiple sources using a single system that interfaces with multiple application end points. This capability provides for a timely transfer of information between such applications. TRAMS accepts multiple transaction types and prepares them for any destination, consolidating numerous application front-ends into a single input system. TRAMS also provides extensive job tracking, settlement, warehousing, reporting, reject, and online reject and suspense handling capabilities.

Merchant Bankcard System (MBS)
The Merchant Bankcard System is the merchant acquiring system which fully supports both bankcard and retail merchants. MBS is a system with high access to data and the ability to execute processes within a reasonable batch window. In addition, MBS provides an efficient way to settle funds and charge the merchant fees for services rendered. Useful data is provided to the merchant and to the end-users to support the merchant base. MBS offers discount, participation, reserve funding, and volume bonus processing along with comprehensive activity reporting. MBS also provides parameters which define the frequency at which a merchant receives proceeds and determines how these proceeds are distributed among four settlement accounts. Merchant's proceeds can also be segmented under unique transaction types. MBS also provides merchant-level and store-level field security by operator, ensuring rigorous access control.

Benefits of VisionPLUS® 8.18
AFS processing provides clients with VisionPLUS, the most up to date release of the world's leading account processing system.