Customer Complaints At Arab Financial Services (AFS) our customers are our priority. We strive to always provide them with the highest standard of service, while maintaining our reputation for honesty, transparency, and integrity in all our dealings. We take all disputes and complaints from our customers and business partners very seriously and, as such, all complaints are dealt with promptly and fairly. AFS will endeavor to address all complaints within twenty (20) business days. Complaints Guide | |
Complaint Raising Channels General queries, feedback or complaints can be addressed to: AFS 24-hour call center at +973 1729 0333 followed by extension number 3 For specific queries, feedback or complaints, AFS customers can contact us through the below channels: Merchant Support:Tel: +973 1729 9444Email: merchantcare[at]afs.com.bh WPS / Al Rateb support:Tel: +973 1729 9099Email: payroll.cards[at]afs.com.bh BPay support:Tel: +973 1729 9717Email: bpaysupport[at]afs.com.bh Please provide the following details when using any of the above-mentioned channels or simply fill out this feedback form. |