| Customer Complaints AFS is dedicated to providing a high standard of service and to maintaining its reputation for honesty and integrity in all its dealings with customers and business partners. If our level of service has failed to meet your expectations, we would like you to tell us. AFS takes all disputes and complaints from its customers and business partners very seriously and, as such, all complaints will be dealt with promptly and fairly. AFS will endeavor to address all complaints within twenty business days. | |
| Complaint Raising Channels If you wish to submit a complaint kindly contact the below channels. For bwallet support, please contact bwalletsupport@afs.com.bh or T: +973 17299717 For WPS / Al Rateb support, please contact payroll.cards@afs.com.bh or T: +973 17299099 For Merchant Acquiring support, please contact merchantcare@afs.com.bh or T: +973 17299444 Please provide the following details when using any of the above mentioned channels or simply fill out this feedback form. |