Chargeback Service
AFS' Chargeback Service offers banks a wide range of benefits that allows them to offer their customers excellent and efficient customer service. A few main features of our optional Chargeback Service are:
  • Operating the whole chargeback cycle and all exception processing items, retrieval requests, charge-backs, miscellaneous, good faith & collection letters and arbitration
  • AFS accesses both MasterCard and Visa online, and retrieves the documents for the requested sales slip and exchanges the required documents for chargeback cycles
  • AFS provides prompt and easy reports and statistics for processing items
  • We have dedicated Chargeback executives to expedite the process