AFS' Chargeback Service offers banks a wide range of benefits that allows them to offer their customers excellent and efficient customer service. A few main features of our optional Chargeback Service are:

• Operating the whole chargeback cycle and all exception processing items, retrieval requests, charge-backs, miscellaneous, good faith & collection letters and arbitration
• AFS accesses both MasterCard and Visa online, and retrieves the documents for the requested sales slip and exchanges the required documents for chargeback cycles
• AFS provides prompt and easy reports and statistics for processing items
• We have dedicated Chargeback executives to expedite the process